Process

A simple five-stage case flow for immigration documentation work.

The process gives attorneys and firm owners a clear view of where each matter stands, what Proximate is doing, and what is needed to keep the file moving.

Stage 1

Intake received

The firm submits the case, source files, client details, and any initial instructions through the portal or approved intake channel.

Stage 2

Internal review

Proximate reviews the file for missing documents, inconsistent information, required follow-up, and preparation readiness.

Stage 3

Work in progress

The documentation team prepares forms, narratives, packet organization, and client-ready requests under the firm’s direction.

Stage 4

Request or blocker

Missing items, unclear facts, or attorney decisions are surfaced clearly so the matter does not stall silently.

Stage 5

Completed handoff

The final packet, summary, open notes, and review posture are handed back to the law-firm team for approval and next action.

Case flow control

Enough structure for accountability. Not so much that attorneys become project managers.

The five stages are intentionally plain-language. They help the firm understand movement, identify blockers, and preserve review control without asking legal teams to learn a complex operations tool.

Owner visibility

Firm owners can see counts by stage without managing the work like a project board.

Blocker discipline

Missing evidence, unclear facts, and review decisions are separated from routine work-in-progress.

Review accountability

Attorney or owner review is treated as a formal gate, not an informal email comment.

Handoff readiness

Completed packets include summary notes, open issues, and the preparation trail needed for review.

No silent stalls

Blockers are treated as a stage, not an afterthought.

Attorney review preserved

Legal-sensitive moments are routed to the responsible reviewer.

Operational receipts

Movement across stages can be recorded for visibility and accountability.

Build a stronger back office

Give your immigration team structured support without adding full-time overhead.

Talk with Proximate Consult about case intake, documentation support, and secure operational visibility for your firm.